Day 97 — SFMC Learning Marathon

Lokendra Pal Singh
2 min readOct 16, 2024

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Day 97 — SFMC Learning Marathon

When to and why to use InsertDE and UpsertDE functions in Salesforce Marketing Cloud with AMPscript!

💡 Ever wondered how to efficiently manage customer data in your SFMC campaigns? Here’s a quick breakdown of two essential AMPscript functions that will change the way you work with Data Extensions: InsertDE and UpsertDE.

🔹 InsertDE: Use this when you need to add new records to your Data Extensions. It’s perfect for situations like form submissions, where each entry is unique. Insert new leads, survey responses, or newsletter sign-ups effortlessly!

📈 Example:
Imagine collecting feedback from a new customer via a survey form — InsertDE adds their rating and feedback directly into your Data Extension!

🔹 UpsertDE: Want to update existing records or add new ones if they don’t exist? This one’s for you! It’s a game-changer for scenarios where your data needs continuous updating — whether it’s tracking customer behavior or refreshing subscriber preferences.

📊 Example:
Let’s say a user updates their email preferences — UpsertDE will check if their record exists and update it. If not, it inserts a brand-new entry!

🔑 Why this matters:
These functions let you keep your data clean, accurate, and actionable, ensuring your campaigns hit the mark every time. Whether you’re inserting fresh data or ensuring you have up-to-date customer records, it’s all about keeping your SFMC strategy seamless and effective!

💬 Have you leveraged InsertDE or UpsertDE in your campaigns? Share your experiences and tips below! 👇

#SalesforceMarketingCloud #DataManagement #EmailMarketing #MarketingAutomation #AMPscript #DigitalMarketing #EmailSpecialist #DigitalRenaissanceArchitect #lopsact

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Lokendra Pal Singh
Lokendra Pal Singh

Written by Lokendra Pal Singh

Entrepreneur and Investor | Author | Digital Scholar and Information Architect | NLP Practitioner and MindMap Enthusiast

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